@incollection{springerlink:10.1007/978-3-642-25327-0_42,
  title = "In the Relation of Workflow and Trust Characteristics, and Requirements in Service Workflows",
  author = "Viriyasitavat, Wattana and Martin, Andrew",
  year = "2011",
  affiliation = "Department of Computer Science, University of Oxford, Oxford, UK",
  booktitle = "Informatics Engineering and Information Science",
  editor = "Abd Manaf and Azizah and Zeki, Akram and Zamani, Mazdak and Chuprat, Suriayati and El-Qawasmeh, Eyas",
  isbn = "978-3-642-25327-0",
  note = "10.1007/978-3-642-25327-0_42",
  pages = "492-506",
  publisher = "Springer Berlin Heidelberg",
  series = "Communications in Computer and Information Science",
  url = "http://dx.doi.org/10.1007/978-3-642-25327-0_42",
  volume = "251",
}