@incollection{Simpson_et_al_2008,
  author = "A. C. Simpson and D. J. Power and D. Russell and M. A. Slaymaker and G. Kouadri Mostefaoui and G. Wilson and X. Ma",
  booktitle = "Managing Web Services Quality: Measuring Outcomes and Effectiveness",
  title = "The development, testing, and deployment of a web services infrastructure for distributed healthcare delivery, research, and training",
  year = "2008",
}