Warning - the bibtex entry below may be invalid: 
Missing 'chapter' or 'pages' field 
@inbook{key3,
  author = "J. Efstathiou, S. Sivadasan, A. Calinescu and C. Mchunu",
  booktitle = "Manufacturing Engineering Handbook",
  note = "To appear",
  publisher = "Springer Verlag",
  title = "The Supply Chain",
  year = "2008",
}